# Demand Review Meeting Agenda

The demand review is the first formal meeting in the monthly IBP cycle. Its purpose is to reach consensus on a single demand plan that the rest of the process — supply planning, financial reconciliation, and the executive review — will work from.


# Meeting Overview

Frequency Monthly — Week 2 of the IBP cycle
Duration 60-90 minutes
Facilitator Demand Planning Lead
Required Attendees Demand Planning, Sales, Marketing, Product Management
Optional Attendees Finance (observer), Supply Planning (observer)

# Pre-Meeting Preparation Checklist

Complete these items before the meeting. If more than two are unchecked, consider rescheduling — an unprepared demand review wastes everyone's time.

  • Statistical forecast baseline generated and reviewed by demand planning
  • Prior month actual demand captured and reconciled against the plan
  • Forecast accuracy metrics calculated (MAPE, bias by family)
  • Market intelligence collected from sales and marketing teams
  • New product launch / discontinuation updates compiled
  • Promotional calendar updated with confirmed and tentative events
  • Demand exceptions identified (items with >20% variance vs. prior plan)
  • Pre-read package distributed to attendees (2 business days prior)

# What goes in the pre-read

The pre-read should be concise — no more than 5-10 pages:

  1. Prior month demand performance vs. plan (1-page summary)
  2. Forecast accuracy scorecard by product family
  3. Exception list with proposed demand plan adjustments
  4. Market intelligence summary (key events, competitive actions, customer updates)
  5. New product / lifecycle status changes

# Agenda

# 1. Review Prior Actions (5 min)

  • Walk through open action items from the previous demand review
  • Confirm completed items; escalate overdue items
  • Output: Updated action log

# 2. Performance Review (15 min)

  • Prior month actual demand vs. plan: where did we hit, where did we miss?
  • Forecast accuracy metrics: MAPE and bias by product family
  • Forecast Value Added — did manual overrides improve or degrade accuracy?
  • Identify any systematic patterns (consistent bias in a family, region, or channel)
  • Output: Performance summary and accuracy trends

# 3. Demand Exceptions (30 min)

This is the core of the meeting — spend the most time here.

  • Review items with >20% variance vs. prior consensus plan
  • For each exception:
    • What changed? (Market shift, customer action, data correction, promotional timing)
    • Is the change permanent or temporary?
    • What is the recommended demand plan adjustment?
  • Use ABC-XYZ segmentation to prioritize — focus on A-items with significant variance first
  • Output: Agreed adjustments to the demand plan

# 4. Market Intelligence (15 min)

  • Sales input: pipeline changes, key account updates, competitive wins/losses
  • Marketing input: campaign performance, promotional plans, market trends
  • Product management input: launch readiness, customer feedback, category dynamics
  • Output: Qualitative context documented as planning assumptions

# 5. New Products & Lifecycle Changes (10 min)

  • New product introductions: demand estimates, launch timing, cannibalization assumptions
  • Phase-outs: remaining demand, last-time-buy timing, inventory rundown plans
  • Product lifecycle stage transitions and their impact on forecast method
  • Output: Updated product lifecycle calendar and demand assumptions

# 6. Consensus & Actions (10 min)

  • Confirm the consensus demand plan by product family
  • Summarize key assumptions underpinning the plan
  • Assign action items with owners and due dates
  • Output: Approved consensus demand plan, assumptions log, action items

# 7. Risks & Opportunities (5 min)

  • Upside scenarios: potential demand above the consensus plan
  • Downside risks: events that could reduce demand
  • Quantify where possible (e.g., "$2M upside if Customer X confirms Q3 launch")
  • Output: Risk/opportunity register for supply review and executive meeting

# Meeting Outputs Summary

Output Owner Deadline
Consensus demand plan (by family, 18-month horizon) Demand Planning Lead End of meeting
Assumptions log Demand Planning Lead 1 business day post-meeting
Action items with owners Facilitator 1 business day post-meeting
Risk / opportunity register Demand Planning Lead Before supply review
Updated forecast in planning system Demand Planning team Before supply review

# Common Pitfalls

  • Reviewing every SKU — Stay at the family level; only drill into SKUs for major exceptions.
  • Relitigating the statistical model — Model selection is a pre-work activity. The meeting is for consensus, not methodology debates.
  • No sales participation — If sales sends a delegate who can't make commitments, the consensus isn't real.
  • Skipping the accuracy review — Without accountability for prior forecasts, overrides accumulate unchecked.

# Further Reading

  • Demand Planning — The full demand planning process, forecasting methods, and segmentation.
  • Forecast Accuracy — How to measure and improve demand plan quality.
  • Supply Review Agenda — The next meeting in the IBP cycle, which consumes this meeting's output.