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Demand Review Meeting Agenda
The demand review is the first formal meeting in the monthly IBP cycle. Its purpose is to reach consensus on a single demand plan that the rest of the process — supply planning, financial reconciliation, and the executive review — will work from.
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Meeting Overview
TIP
The demand review is a consensus meeting, not a forecast presentation. If the facilitator does all the talking, the meeting isn't working. Sales and marketing must come prepared to contribute.
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Pre-Meeting Preparation Checklist
Complete these items before the meeting. If more than two are unchecked, consider rescheduling — an unprepared demand review wastes everyone's time.
- Statistical forecast baseline generated and reviewed by demand planning
- Prior month actual demand captured and reconciled against the plan
- Forecast accuracy metrics calculated (MAPE, bias by family)
- Market intelligence collected from sales and marketing teams
- New product launch / discontinuation updates compiled
- Promotional calendar updated with confirmed and tentative events
- Demand exceptions identified (items with >20% variance vs. prior plan)
- Pre-read package distributed to attendees (2 business days prior)
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What goes in the pre-read
The pre-read should be concise — no more than 5-10 pages:
- Prior month demand performance vs. plan (1-page summary)
- Forecast accuracy scorecard by product family
- Exception list with proposed demand plan adjustments
- Market intelligence summary (key events, competitive actions, customer updates)
- New product / lifecycle status changes
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Agenda
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1. Review Prior Actions (5 min)
- Walk through open action items from the previous demand review
- Confirm completed items; escalate overdue items
- Output: Updated action log
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2. Performance Review (15 min)
- Prior month actual demand vs. plan: where did we hit, where did we miss?
- Forecast accuracy metrics: MAPE and bias by product family
- Forecast Value Added — did manual overrides improve or degrade accuracy?
- Identify any systematic patterns (consistent bias in a family, region, or channel)
- Output: Performance summary and accuracy trends
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3. Demand Exceptions (30 min)
This is the core of the meeting — spend the most time here.
- Review items with >20% variance vs. prior consensus plan
- For each exception:
- What changed? (Market shift, customer action, data correction, promotional timing)
- Is the change permanent or temporary?
- What is the recommended demand plan adjustment?
- Use ABC-XYZ segmentation to prioritize — focus on A-items with significant variance first
- Output: Agreed adjustments to the demand plan
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4. Market Intelligence (15 min)
- Sales input: pipeline changes, key account updates, competitive wins/losses
- Marketing input: campaign performance, promotional plans, market trends
- Product management input: launch readiness, customer feedback, category dynamics
- Output: Qualitative context documented as planning assumptions
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5. New Products & Lifecycle Changes (10 min)
- New product introductions: demand estimates, launch timing, cannibalization assumptions
- Phase-outs: remaining demand, last-time-buy timing, inventory rundown plans
- Product lifecycle stage transitions and their impact on forecast method
- Output: Updated product lifecycle calendar and demand assumptions
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6. Consensus & Actions (10 min)
- Confirm the consensus demand plan by product family
- Summarize key assumptions underpinning the plan
- Assign action items with owners and due dates
- Output: Approved consensus demand plan, assumptions log, action items
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7. Risks & Opportunities (5 min)
- Upside scenarios: potential demand above the consensus plan
- Downside risks: events that could reduce demand
- Quantify where possible (e.g., "$2M upside if Customer X confirms Q3 launch")
- Output: Risk/opportunity register for supply review and executive meeting
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Meeting Outputs Summary
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Common Pitfalls
- Reviewing every SKU — Stay at the family level; only drill into SKUs for major exceptions.
- Relitigating the statistical model — Model selection is a pre-work activity. The meeting is for consensus, not methodology debates.
- No sales participation — If sales sends a delegate who can't make commitments, the consensus isn't real.
- Skipping the accuracy review — Without accountability for prior forecasts, overrides accumulate unchecked.
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Further Reading
- Demand Planning — The full demand planning process, forecasting methods, and segmentation.
- Forecast Accuracy — How to measure and improve demand plan quality.
- Supply Review Agenda — The next meeting in the IBP cycle, which consumes this meeting's output.